Data Protection – Pin Up Casino

At Pin Up Casino, we are committed to protecting the privacy and security of our players. This Privacy Policy outlines how we collect, store, use, and safeguard your personal information when you use our website, mobile app, and services. By registering an account and playing at Pin Up Casino, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to provide a secure and personalized gaming experience. This includes:

1.1 Personal Information

When registering an account, making a deposit, or verifying your identity, we collect:

• Name and surname
• Date of birth
• Email address
• Phone number
• Residential address
• Payment details

1.2 Technical Data

To improve security and platform performance, we collect:

• IP address
• Device type and operating system
• Browser type and version
• Gaming activity and transaction history

1.3 Payment and Transaction Data

When processing deposits and withdrawals, we may collect:

• Transaction history
• Selected payment method
• Deposit and withdrawal amounts

1.4 Cookies and Tracking Technologies

We use cookies to enhance your experience by remembering preferences and optimizing site performance. Users can manage cookie preferences through their browser settings.

2. How We Use Your Information

Your data is used for the following purposes:

• Account Management – Processing registrations, verifying accounts, and maintaining user profiles.
• Transaction Processing – Handling deposits, withdrawals, and financial security.
• Security and Fraud Prevention – Detecting and preventing unauthorized activity.
• Marketing and Promotions – Sending personalized offers, free spins, and bonuses.
• Customer Support – Providing assistance via live chat and email.
• Legal Compliance – Ensuring adherence to gaming regulations and licensing requirements.

We do not sell or share your personal data with unauthorized third parties.

3. Data Protection and Security Measures

Pin Up Casino employs strict security measures to protect user data, including:

• SSL Encryption – All transactions and personal details are encrypted for protection.
• Two-Factor Authentication (2FA) – An additional layer of security for accounts.
• Firewalls and Anti-Fraud Systems – Preventing unauthorized access and fraudulent activities.
• Restricted Access – Only authorized personnel can access personal data.

Our security protocols ensure that your information remains safe from breaches and cyber threats.

4. Sharing and Disclosure of Information

We only share personal data in the following circumstances:

4.1 Regulatory Compliance

To comply with legal obligations, we may disclose data to gaming authorities, financial institutions, or law enforcement agencies.

4.2 Payment Processing

Your payment details may be shared with trusted financial service providers to process deposits and withdrawals securely.

4.3 Third-Party Service Providers

We work with external companies for game hosting, fraud detection, and promotional campaigns, ensuring they follow strict confidentiality agreements.

4.4 Anti-Fraud Measures

In cases of suspected fraudulent activity, we collaborate with anti-fraud agencies and law enforcement as necessary.

We never sell or rent player data to unauthorized entities.

5. Player Rights and Data Control

As a registered user, you have rights regarding your personal information:

• Access Your Data – Request a copy of your stored personal data.
• Update Your Information – Modify incorrect or outdated details.
• Withdraw Consent – Opt-out of marketing emails or promotional offers.
• Request Data Deletion – Ask for account closure and data removal (subject to legal retention requirements).

To exercise these rights, contact our customer support team. Requests may take up to 30 days to process.

6. Data Retention Policy

We retain personal data only as long as necessary for:

• Regulatory compliance and licensing requirements.
• Fraud prevention and security monitoring.
• Processing financial transactions and withdrawals.

Once data is no longer required, it is securely deleted or anonymized.

7. Cookies and Tracking Policy

Pin Up Casino uses cookies to improve user experience and analyze website traffic.

7.1 Types of Cookies Used

• Essential Cookies – Required for website functionality (e.g., login authentication).
• Performance Cookies – Used to analyze site performance and optimize services.
• Marketing Cookies – Personalizes promotional content and targeted offers.

Players can disable cookies in their browser settings, though this may affect certain website features.

8. Third-Party Links and Services

Our website may contain links to third-party sites, such as payment processors or regulatory bodies. We are not responsible for their privacy policies, and users should review their terms before sharing personal data.

9. Age Restrictions and Responsible Gaming

Pin Up Casino strictly enforces a minimum age requirement of 18+. Any underage accounts will be closed, and associated data will be deleted.

We support responsible gambling by offering:

• Deposit Limits – Set spending limits to control gambling activity.
• Self-Exclusion Tools – Temporarily or permanently block access to your account.
• Reality Checks – Reminders about gaming duration.

For additional support, we recommend contacting professional organizations specializing in gambling addiction help.

10. Updates to This Privacy Policy

We may modify this policy from time to time to reflect legal or operational changes. Any updates will be posted on this page with a revised “Last Updated” date.

Users should review this policy regularly to stay informed about data handling practices.

11. Contact Us

For any questions regarding this Privacy Policy, data access requests, or account concerns, please contact our customer support team via:

• Live Chat – Available 24/7 for instant assistance.
• Email Support – Submit a request for detailed inquiries.

We are committed to safeguarding your privacy and ensuring a secure gaming experience at Pin Up Casino.